1. To start the consultation, go to your agenda at date and time of the appointment.
2. When the appointment appears in pink on your agenda, it means that the patient is in the virtual waiting room and ready to start.
3. The details of the appointment then appears, you just have to click on "Enter in medical room" on the top left to access the teleconsultation interface.
4. Once you got to this interface, if a red dot appears, it means that the patient is not yet connected.
If the dot is in green, it means that the patient is well connected and ready to start the consultation.
Then click on "Start consultation".
5. Mostly at your first consultation, Google Chrome will demand access to your microphone and webcam. You must click on "Allow".
6. A "Preview" starts and you will see yourself on the screen several seconds. Then the patient will appear and you will hear his voice. The consultation can start.
7. In case of any problem, you can contact the patient through the instant messaging.
If you canot start the consultation, please read the article about
elements to check before starting consulting.