How do one pay the medical fees ?
At the end of the consultation, the amount of medical fees are fixed by the practitioner and debited directly bound for his account. The online payment is totally secured via a dedicated platform.
It is also possible to get a direct insurance payment for your consultations. Th setting up of this plan depends on your practitioner. During a consultation with direct insurance payment, it is not necessary to confirm the consultation beforehand.
Why have I been debited of the medical fees before the consultation? Why have I been debited twice?
To have a guarantee for the practitioner that the payement is possible, an imprint of credit card is taken on your account at most 7 days before the consultation.
In several bank establishment, this imprint appears on your bank statement as an incoming debit. Do not worry, the debit related to the imprint will be re-credited rapidly.
How to modify my credit card for the payment on Consulib?
You can simply modify the card you entered on your profile.